Senior Project Manager-Office of Undergraduate Admissions (7399U) #17488
UC Berkeley - Main Campus
The University of California, Berkeley, is one of the world’s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley’s culture of openness, freedom and acceptanceundefinedacademic and artistic, political and culturalundefinedmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
The Office of Undergraduate Admissions is charged with providing a fair opportunity for every applicant to obtain admission to the University. The department must operate in a professional manner that ensures positive staff morale, values hard work and dedication, and in which staff communicate and collaborate effectively. Furthermore it must also present a coordinated effort to standardize procedures, document best practices, offer a variety of methods for professional development, as well as providing first-class customer service.
This 36 month position involves analytical studies on a variety of projects, programs and issues in support of a full implementation of the new Student Information System (SIS) and related software to meet the needs of the Office of Undergraduate Admissions, with a focus on research of new or changing systems and programs. The Project Manager will assist in program and project planning & management, development, implementation, training, and administration; interprets monitors and analyzes information regarding programs and initiatives and provides consultative services to department administrators. The incumbent will develop and implement actionable metrics for tracking and reporting quality and return on changing business processes. Acts as a steward for the University and the department and ensures strong risk management practices at all times.
PROJECT PLANNING, IMPLEMENTATION & MANAGEMENT:
•Collaborate with SIS consultants, AVC/Director, OUA stakeholders, departments within the division, and campus to coordinate the development, implementation and administration of new programs and processes as they relate to SIS implementation. Understands undergraduate admissions needs as they relate to the SIS project.
•In consultation with external SIS consultants, develops and coordinates program-initiative communications; formulates strategies for education, implementation, and conducts or assists with training.
•Develop and advocate solutions to system issues, primarily developing and administering new systems, initiatives, processes, or programs that will optimize all relevant tools offered by the new SIS and partner software.
INTERNAL OPERATIONS AND STRATEGIC PLANNING:
•Provide highly complex analyses across a broad spectrum programs and initiatives designed to optimize the SIS tools and related software. Provides in-depth, complex analyses as a project/program manager.
•Conduct research prior to any business process changes, provides recommendations to AVC/Director and OUA, department, division, or campus stakeholders.
•Propose, lead, and/or participate on various SIS-related committees and working groups. Researches and summarizes best practices in field.
•Develop proposals and makes recommendations to AVC/Director that can guide and support a broader strategic direction as a result of SIS implementation.
•Develop metrics and tracking and reporting processes for key performance indicators in an effort to insure student service and staff efficiencies are being improved by this process.
•Create and maintain documentation of all business process changes.
•Lead and direct a wide variety of SIS-related projects that will require input and assistance from members of OUA. Follows through with all levels of staff and individuals inside and outside the organization, develops communication and conducts training when necessary.
•Lead project and program planning teams and coordinates the efforts of team members and consultants in order to deliver projects according to plan. Liaises with project stakeholders to make sure that all issues are being elevated in the appropriate manner and to the appropriate level.
COMMUNICATION AND RELATIONSHIP MANAGEMENT:
•Maintain contact with stakeholders, internally and externally, at times requiring discretion and diplomacy in order to negotiate with or persuade stakeholders to adopt the proposed solution.
•Guide and direct planning which will include external constituents throughout the implementation phases and the ability to communicate the plans and progress to AVC/Director and other campus management.
• 5+yrs experience managing medium to large scale projects, focused on operations and processing needs
• Excellent desktop productivity skills at intermediate to advanced level; especially applications for analysis and presentation.
• Strong analytical/problem-solving skills.
• Strong communication and interpersonal skills to communicate effectively with all levels of staff and influence, both verbally and in writing.
• Ability to multi-task with demanding time-frames.
• Ability to use discretion and maintain all confidentiality.
• Excellent software productivity skills at intermediate to advanced level; especially applications for analysis and presentation.
• Bachelor's Degree
• Prior knowledge of Student Information Systems such as PeopleSoft, Banner etc. (preferred)
• Knowledge of Undergraduate Admissions (preferred)
• PMP certification (preferred)
Salary: Salary is commensurate with experience. Hiring range is between $79,350-$94,800/annually. For information on the comprehensive benefits package offered by the University visit:
To Apply: Visit http://apptrkr.com/443438 click on ‘Job Listings’ followed by ‘External Applicants’, and then search for job number 17488.
Additional Information: This is a 3-year contract position. This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.
The University of California, Berkeley is one of the world's leading universities in research, teaching, and public service. The campus employs 2,028 faculty and over 14,000 staff in more than 130 academic departments and interdepartmental groups, libraries, museums and more than 65 interdisciplinary research units contribute to this dynamic and vital research and teaching environment.
The University of California, Berkeley is an Equal Opportunity Employer. We offer a diverse working environment, competitive salaries, and comprehensive benefits.