Customer Service Manager

The Office of Admissions is a dynamic and growing organization committed to assisting future students learn about and enroll at the University of Utah. We are looking for passionate team members to help us expand our recruitment reach in- and out-of-state, continue to increase our new student enrollment, and shape the entering class.

This position works in a team setting to assist in the development, implementation, and assessment of a variety of different activities including overseeing our Information Call Center and Welcome Center Front Desk, in-person events on- and off-campus, virtual events, and more. The Admissions Customer Service Manager will also oversee the management of the Call Center and Welcome Center student staff, who provide assistance to prospective and admitted students.

This is a campus-based position located in the Emma Eccles Jones Welcome Center in the Carolyn and Kem Gardner Commons building, a state-of-the-art facility in the heart of campus. Salary will be dependent on experience. For complete job description and application information, please click below.